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Free delivery in France and Europe
Delivery in France is Free from 49 € of purchase.
Delivery in Europe is Free from 89 € of purchase.
Delivery in 48 to 72 hours to your home
Packages are generally dispatched within 2 days of receipt of payment. Our perfumes, jewelry and beauty products purchased on the website https://www.anuja-aromatics.com/ are delivered to the address you indicated to us when placing your order, in Metropolitan France, the European Union or worldwide. .
Attention: if you order our AF COSMETIK products (ANUJA AROMATICS PARIS) for delivery outside the European Union, you will be subject to import obligations and taxes as soon as your package reaches its destination. Additional customs clearance costs will be your responsibility. We advise you to contact the customs department for more information.
In order to give a gift to someone, you have the option of choosing a different delivery address by clicking on “other delivery address”.
Regarding the delivery:
Colissimo:
This delivery method allows you to receive your package within 48 to 72 hours for any order placed before 12 noon, provided that the products are not out of stock. The times announced are calculated in working days (excluding Saturdays, Sundays and public holidays).
Packages are shipped with a tracking number and delivered without signature. They can also be sent and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whatever delivery method you choose, we'll send you a link to track your package online.
Shipping costs include preparation, packaging and postage costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items. The dimensions of the boxes are appropriate and your items are properly protected.
AF COSMETIK (ANUJA AROMATICS PARIS) is not responsible for returns due to incorrect addresses provided by the customer.
A secure payment service
Your online payment is secured by Stripe or Paypal. Our site https://www.anuja-aromatics.com/ does not keep any information concerning your payment, since it is made on the Stripe platform or by Paypal in an encrypted and secure manner guaranteeing your personal data.
A secure payment service with SSL With Visa / Mastercard.
For more information on the protection of your data, you can consult the Stripe or Paypal page, Privacy policy and the protection of your personal data.
Guaranteed customer service
You have any questions, do not hesitate to contact us!
We remain at your disposal on +33 7 82 70 23 91 (10am-17pm) or at the following address: contact@anuja-aromatics.com for any information.
Guaranteed tracking of your order
Your order is confirmed by e-mail once the transaction has been completed. You have the option of tracking the shipment of your package online via the postal interfaces.
Guaranteed satisfied or refunded.
If one of our products does not satisfy you or if it is damaged, you have the option of sending it back to us! You have 14 days to ship your products back to us.
We accept the return of our products only if they are in their original condition, in their packaging and unused.
In the event of problems with your order, the reshipping costs will be borne by AF COSMETIK (ANUJA AROMATICS PARIS).
We will replace or refund the products sent back by bank transfer within 30 days.
In order to guarantee the return of the products, you must send us an email to the following address contact@anuja-aromatics.com or by post to 87 rue de Gisors 95 300 Pontoise, France explaining the reasons for the return.
Transport costs are your responsibility except in the event of a problem with the order.