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Nā lawelawe a me nā lawelawe mea kūʻai aku - COVID 19

 

1) Ka ʻike lawe 

ʻOiai nā kūlana kūikawā, ua wehe ʻia kā mākou Eshop i nā lā 7 i ka lā a mālama mau ʻia nā hoʻouna. Ma lalo iho nā mea lawe e mālama i kāu mau pūʻolo:
  • ʻO Colissimo me ka ʻole o ka pūlima i kāu pahu leta
  • ʻO Chronopost
E ʻoluʻolu, hiki i nā manawa hoʻouna ke lawe i 10 mau lā hana. ʻOiaʻiʻo, ma hope o ka hoʻoikaika ʻana i ka palekana a me ka hoʻomaʻemaʻe ʻana a me ka hōʻemi ʻana o nā hui i loko o kā mākou hale kūʻai, ʻaʻole ʻae ke kūlana iā mākou e hana i kāu mau kauoha i ka uku maʻamau. Mahalo mākou iā ʻoe no kou ahonui a me kou ʻike.

2) Lawelawe mea kūʻai mai

Ma muli o nā kūlana kūʻokoʻa a ʻoiai ka hoʻoneʻe ʻana o kā mākou hui i nā helu hōʻemi, ʻoi aku ka lōʻihi o nā manawa pane o kā mākou Customer Service contact@anuja-aromatics.com. E ʻoluʻolu e kala mai mākou a ke hana nei mākou i ka mea maikaʻi loa e pane koke aku i kāu mau noi.

3) Nā Laʻana o 7 ʻono:

4) Pehea ka lōʻihi o kaʻu hōʻoia?

ʻO ka manawa e hoʻāʻo pākahi ai i nā mea ʻala, e hoʻomaʻamaʻa iā lākou, a e ʻae i kekahi ... Kūpono kēia code no 2 mau mahina.

5) Pehea wau e hoʻohana ai i kaʻu palapala hōʻoia "Samples 7 perfume" ma kaʻu ʻala?

He maʻalahi loa ia!

E hoʻomākaukau kāu code voucher. Hiki ke loaʻa kēia i ka leka uila i hoʻouna ʻia iā ʻoe e pili ana i kāu ʻoka. E hana i kāu kūʻai ʻana ma www.anuja-aromatics.com. I ka manawa o ka hōʻuluʻulu hīnaʻi, e hoʻokomo i kāu code voucher ma kahi i kuhikuhi ʻia. Lawe hōʻemi ʻia ka uku hoʻēmi mai kāu huina!

E ʻoluʻolu, e hoʻohana wale ʻia kēia code voucher no 2 mau mahina, hiki ke hoʻohana wale ʻia i hoʻokahi manawa a no ke kūʻai wale ʻana he 50 ml eau de parfum a me nā kāhiko Aroma (ke kāpae ʻole i ka pahu i loaʻa, 10 ml hōʻano a me nā laʻana a pau).

6) Hiki iaʻu ke hoʻohana ia mea e kūʻai i kahi ʻelua laʻana 7 ʻala?

ʻAʻole, kūpono wale nō ka hāʻawi no ke kūʻai ʻana mai i eau de parfum 50 ml a me Aroma-Bijoux.

7) Helu kālā Anuja Aromatics :

8) Pehea e hana ai i kaʻu moʻokāki Anuja Aromatics ?

Ma ke kaomi ʻana iā "ʻO kaʻu moʻokāki" (ʻākau ma luna) a i ʻole me ka hōʻoia ʻana i kāu pākeke, hoʻopiha i ka palapala ʻike i hāʻawi ʻia iā ʻoe. E hoʻomanaʻo i ka helu leka uila āu i komo ai a ʻoi loa hoʻi kāu ʻōlelo huna! He pilikino lākou iā ʻoe a hāʻawi wale lākou iā ʻoe i kāu moʻokāki.

9) Pehea wau e hoʻololi ai a kāpae paha i kaʻu moʻokāki Anuja-Aromatics?

I kēlā me kēia manawa, hiki iā ʻoe ke hoʻoponopono i kāu ʻike ma ke kaomi ʻana iā "login" a i ʻole "My account". E kāpae i kāu moʻokāki www.anuja-aromatics.com, e ʻoluʻolu e kāhea i ka lawelawe lawelawe ma contact@anuja-aromatics.com.

10) Poina wau i kaʻu ʻōlelo huna?

I ka "ʻO kaʻu moʻokāki" (ʻākau ma luna o kāu ʻaoʻao home) kaomi ma "login", e hoʻokomo i kāu leka uila a laila kaomi iā "Poina i kāu ʻōlelo huna?". E hoʻouna koke ʻia kahi leka uila iā ʻoe me kahi huaʻōlelo hou.

11) No ke aha e hana ai i kaʻu moʻokāki?

Ke ʻae nei i kāu pūnaewele www.anuja-aromatics.com e ʻae iā ʻoe e:

- hāhai i ka lawe ʻana i kāu kauoha,

- e kūkākūkā i ka mōʻaukala o kāu kūʻai ʻana mai,

- uku no kāu kūʻai mai ʻana a mālama wikiwiki i kāu lawe ʻana,

- mālama i kāu ʻike pilikino,

- kāu mau leka,

12) Pehea wau e nānā ai i kaʻu kauoha? 

Inā ʻoe i kauoha: 7 mau mea ʻala, 2 Eia kekahi laʻana, Hōʻano 10ml a i ʻole Hōʻike 3ml, pono ʻoe e ʻike e hoʻouna ʻia i ka leka, i kahi enopope, e hoʻouna pololei ʻia i kāu pahu leka. ʻAʻole hiki ke nānā pono i ka envelope.

Eia nā manawa kuhi kokoke no nā laʻana ʻaʻala 7:

No ka lawe ʻana ma Palani, pono ʻoe e loaʻa iā ia ma waena o 3 a 5 mau lā hana.

No ka lawe ʻana ma ʻEulopa, ma waena o 5 a me 14 mau lā hana.

No ka lawe ʻana i ke koena o ka honua, ma waena o 5 a me 21 mau lā hana.

Inā, ʻaʻole i loaʻa iā ʻoe kāu 7 mau laʻana ma loko o kēia mau lā palena pau, e ʻoluʻolu e kāhea i kā mākou lawelawe mea kūʻai aku ma: contact@anuja-aromatics.com

13) Pehea wau e ukali ai i kaʻu ʻoka huahana?

Ua loaʻa iā ʻoe kahi leka uila e hōʻike ana iā ʻoe i ka hoʻouna ʻana a me ka helu huli o kāu pūʻolo, a me ka loulou e ʻae iā ʻoe e nānā i kāu pūʻolo.

Inā he Chronopost ia, e hoʻomākaukau kāu helu ʻāpana a hāhai i kēia loulou:

http://www.chronopost.fr/transport-express/livraison-colis/cache/bypass/pid/701

Inā he colissimo ia, e hoʻomākaukau kāu helu ʻāpana a hāhai i kēia loulou:

http://www.colissimo.fr/particuliers/home.jsp

14) Pehea wau e ʻike ai i ka lawe ʻia ʻana o kaʻu ʻoka?

Ke hōʻoia ʻia ka uku, ʻike ʻia kāu helu kauoha ma ka pakuhi me ka hōʻuluʻulu o kāna.

Loaʻa iā ʻoe ʻelua mau leka uila:

- ʻO ka mea e haʻi mua nei iā ʻoe no ka ʻae ʻana i kāu uku me kahi helu kālepa panakō e mālama ai.

- Hōʻoia ka lua i kāu kauoha a hoʻokomo i nā ʻike āpau āu i hōʻoia ai i ke kau ʻana ma ka pūnaewele.

15) Hiki iaʻu ke hoʻopau i kaʻu kauoha?

Hiki ke hoʻopau ʻia kāu kauoha inā aia ia i ke kūlana "i ka hoʻomākaukau" i kāu huli ʻana i ke kauoha. Hiki iā ʻoe ke kāpae iā ia ma ke kāhea ʻana i ka lawelawe mea kūʻai aku ma o ka leka uila: contact@anuja-aromatics.com

16) Hiki iaʻu ke hoʻoponopono i ka invoice e kūlike ana i kaʻu ʻoka?

I kāu mōʻaukala hoʻonohonoho, hiki iā ʻoe ke nānā a hoʻoponopono i ka pepa helu.

Hiki iaʻu ke hoʻololi i kaʻu kauoha ma hope o ka hōʻoia ʻia ʻana?

Ke hōʻoia ʻia kāu kauoha, hoʻomākaukau ʻia ia e kā mākou hui loiloi a hoʻouna ʻia. ʻAʻole hiki ke loli hou kāu kauoha.

17) Hiki iaʻu ke kauoha ma ke kelepona?

I kēia manawa, ʻaʻole mākou e hāʻawi i kēia lawelawe.

18) Maluhia paha kaʻu uku pūnaewele?

ʻAe, ʻo kāu uku ma ke kāleka hōʻaiʻē (CB, Eurocard / Mastercard a me Visa) paʻa loa. Hoʻohana mākou i ka ʻenehana kūpono ma o kahi kikowaena mālama (SSL). I kekahi hihia, ʻaʻole e hala kāu helu kāleka hōʻaiʻē ma kā mākou pūnaewele, no ka mea i ka wā o ke kūʻai ʻana, hoʻokomo pololei ʻoe iā ia ma ke kikowaena o kā mākou hoa hui panakō. No laila mālama ʻia kahi helu kāleka i kā mākou faile.

E ʻoluʻolu naʻe, e noʻonoʻo naʻe, ʻaʻole hiki i ka 100% paʻa ka lawe ʻana o ka ʻikepili ma ka Pūnaewele a hiki i nā ʻike i haʻi ʻia ma ka pūnaewele ke hōʻiliʻili a hoʻohana ʻia e nā poʻe ʻē aʻe ma mua o ka poʻe i manaʻo ʻia.

19) Hiki iaʻu ke uku no kaʻu ʻikepili ma ka pūnaewele?

ʻAe, e ʻoluʻolu e kelepona i kā mākou lawelawe mea kūʻai aku ma o ka leka uila: contact@anuja-aromatics.com. E hiki ke hoʻouna ʻia i ke kauoha ma hope o ka loaʻa ʻana o ka hōʻoia.

20) He aha nā ʻano uku e ʻae ʻia?

Hiki ke uku ʻia no kāu mau kūʻai mai e Paypal a i ʻole Stripe, kāleka hōʻaiʻē a i ʻole kāleka kāleka: MasterCard®, Visa®, American Express®. Pono ʻoe e hōʻike i kāu kāleka hōʻaiʻē a i ʻole helu kāleka panakō a me kona lā palena pau ma ka ʻaoʻao i hāʻawi ʻia no kēia kumu.

ʻAʻole hiki ke ʻae ʻia ke kauoha e ka leka uila a me ke kelepona.

21) Hiki iaʻu ke hāʻawi iā ia i ka helu wahi o kaʻu koho?

ʻAe, hiki iā ʻoe ke koho i ka helu wahi lawe. ʻAi kāu mea kūʻai aku iā ʻoe e mālama i kekahi e kōkua i kāu kauoha aʻe. Pono ʻoe e hōʻoia i ka ʻōlelo "E hōʻike i kahi helu kuhi hou" ke kau ʻoe i kāu ʻoka a hoʻopili paha i kāu moʻokāki a kaomi iā "e hoʻololi i nā helu leka uila a i ʻole nā ​​leka uila".

No nā kumu palekana, Anuja Aromatics ʻaʻole e hoʻoponopono i kekahi kauoha no kahi PO Box a i ʻole Cedex wahi e hāʻawi ʻia ai.

22) He aha ka wahi e lawe ai o ka anuja-aromatics.com pūnaewele?

Minamina, ʻaʻole hiki iā mākou ke hāʻawi i nā ʻāina aʻe:

Afghanistan, Anguilla, Antigua a me Barbuda, Netherlands Antilles, Argentina, Australia, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bouthan, Bolivia, Brazil, Brunei Darussalam, Caicos and Turks, Cambodia, Cayman, Chile, China, Colombia, Cook, Kōlea, Costa Rica, Cuba, Dominica, El Salvador, Ecuador, Falkland, Fiji, South Georgia, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Kazakhstan, Kyrgyzstan, Kiribati, Laos, Macao, Malaysia, Maldives, Mali, Mexico, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, Nepal, Nevis, Nicaragua, New Guinea, Papua, New Zealand, Uzbekistan, Pakistan, Panama, Paraguay, Peru, Philippines , Pitcairn, Principe, Dominican Republic, Czech Republic, Russia, Saint Kitts, Saint Vincent (and Grenadines), Saint Lucia, Solomon (Islands), Samoa, Postal Sectors, Singapore, Somali, Sri Lanka, Suriname, Tajikistan, Taiwan, Thailand , Timor Hikina, Tobago, Tonga, Trinidada me Tobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Venesuela, Nā Puʻupaʻa (ʻAilana), Vietnam, Zimbabwe.

23) He aha nā kumukūʻai hoʻouna a me nā manawa?

Ma hope o ke koho ʻana i kahi huahana e kūʻai ai ma kā mākou pūnaewele, e hele i kāu hīnaʻi, hiki iā ʻoe ke koho i nā kumukūʻai a me nā manawa hāʻawi e like me ka ʻāina o ka lawe ʻana. ʻO ka hoʻouna ʻana, manuahi ia ma Farani mai 49 € o ke kūʻai.

E ʻoluʻolu: eia naʻe, pono ʻoe e ʻike i kēlā: Nā Laʻana 7 ʻala, Eia kekahi laʻana 2ml, Hōʻano 10ml a i ʻole Hōʻano 3ml, hoʻouna ʻia e ka enope leka. No laila e manaʻo ʻia he ʻelele.

No laila ʻaʻole hiki ke haki i kāna lawe ʻana.

Eia nā manawa kuhi kokoke no: Nā Laʻana 7 ʻala, Eia kekahi laʻana 2ml, Hōʻano 10ml a i ʻole Hōʻano 3ml,  :

No ka lawe ʻana ma Palani, pono ʻoe e loaʻa iā ia ma waena o 3 a 5 mau lā hana.

No ka lawe ʻana ma ʻEulopa, ma waena o 5 a me 14 mau lā hana.

No ka lawe ʻana i ke koena o ka honua, ma waena o 5 a me 21 mau lā hana.

Inā, ʻaʻole i loaʻa iā ʻoe kāu pahu pahu hāpana i loko o kēia mau lā palena pau, e ʻoluʻolu kāhea i kā mākou lawelawe mea kūʻai aku ma: contact@anuja-aromatics.com

24) Pehea e hiki ai iaʻu ke hoʻi a kūʻai aku paha i kahi mea i kauoha ʻia ma ka pūnaewele anuja-aromatics.com?

Loaʻa iā ʻoe ke koho o ka hoʻi ʻana a kūʻai paha i kekahi huahana i kauoha ʻia ma ka pūnaewele www.anuja-aromatics.com ma waena o 15 mau lā o ka lā hāʻawi, ma lalo o nā kūlana aʻe:

Pono e hoʻihoʻi i nā huahana i ka helu wahi i hōʻike ʻia ma lalo i ko lākou kūlana kumu, sila ʻia, hele pū me ka leka hāʻawi kumu a me ka palapala hoʻihoʻi i hoʻopau pono ʻia.

ANUJA AROMATICS

10 Heuruelles ʻōmaʻomaʻo

95000 CERGY

ʻAʻole hiki ke hoʻihoʻi ʻia a kūʻai ʻia paha kahi huahana i wehe ʻia.

E ʻoluʻolu, ʻo ka hoʻihoʻi o ka huahana ke kuleana o ka mea kūʻai aku.

ʻAʻole mākou e hāʻawi i ka hiki ke hoʻihoʻi a hoʻololi paha o ka huahana i kūʻai ʻia ma ka pūnaewele www.anuja-aromatics.com i kā mākou kino kiko kūʻai.

25) CONFIDENTIALITY / SECURITY

26) He aha kāu kulekele pilikino?

Hiki iā ʻoe ke mākaʻikaʻi i ka pūnaewele www.anuja-aromatics.com me ka ʻole e hāʻawi i kekahi ʻike pilikino. Eia nō naʻe, ke wehe ʻoe i kahi moʻokāki ma ka pūnaewele www.anuja-aromatics.com, hōʻiliʻili mākou i ka ʻikepili e pono ai no ka hoʻouka ʻana a me ka lawe ʻana i kāu kauoha: kou inoa, ka helu wahi, ka leka uila, a pēlā aku.

Mālama ka pūnaewele www.anuja-aromatics.com e hoʻolaha wale i kāu ʻike kikoʻī i nā ʻaoʻao ʻekolu e pili ana i ka holomua o kāu kaʻina kauoha: hoʻokumu panakō, lawelawe lawe, a pēlā aku.

Hoʻohui ʻia, koi ʻia paha ka pūnaewele www.anuja-aromatics.com e kamaʻilio i kēia ʻike inā pono ia no ka ʻike ʻana, hopu ʻia a i ʻole ka hoʻopiʻi ʻana i kekahi mea e hōʻino a hōʻino paha, me ka manaʻo ʻole a i ʻole nā ​​kuleana o ka www.anuja-aromatics.com, i nā mea hoʻohana ʻē aʻe o ka pūnaewele www.anuja-aromatics.com a i ʻole kekahi mea ʻē aʻe i hiki ke hoʻopaʻi ʻia e kēlā mau hana. Hiki ke loaʻa ke kamaʻilio o ka ʻikepili pilikino i kahi manawa ke koi ʻia ʻo www.anuja-aromatics.com e hana kū kānāwai, e pili ana i ka waiho ʻana o kahi hoʻopiʻi e laʻa me.

27) Pehea e hoʻohana ai i kaʻu kikoʻī pilikino?

Ke hana nei i kāu ʻoka a ke kiʻi ʻana i nā lawelawe i loaʻa ma ka pūnaewele www.kalanikonline.com.

28) Pehea e hoʻohana ai i kaʻu kikoʻī pilikino?

ʻO ka hana ʻana i kāu kauoha a me ke kiʻi ʻana i nā lawelawe i loaʻa ma ka pūnaewele www.anuja-aromatics.com alakaʻi iā mākou e ʻohi a hoʻopaʻa i nā ʻikepili e pili ana iā ʻoe: ka inoa, ka inoa mua, ka helu wahi, ka lā hānau, a pēlā aku. He mea nui kēia ʻike na mākou. e hāʻawi iā ʻoe i ka lawelawe kūpono. Kuhi ʻia kēia ʻike no kā mākou hoʻohana kūloko.

Hoʻokele ʻia nā faile e www.kalanikonline.com ua hoʻolaha ʻia i ka CNIL. I kulike ai me ke Kānāwai Hoʻomalu ʻIkepili o Ianuali 6, 1978, he kuleana kou e komo a hoʻoponopono i nā ʻikepili e pili ana iā ʻoe. alakaʻi iā mākou e hōʻiliʻili a hoʻopaʻa i nā ʻikepili e pili ana iā ʻoe: ka inoa, ka inoa mua, ka helu wahi, ka lā hānau… He mea nui kēia ʻike na mākou e hāʻawi iā ʻoe i ka lawelawe maikaʻi. Kuhi ʻia kēia ʻike no kā mākou hoʻohana kūloko.

Ua hoʻolaha ʻia nā faila e Anuja-aromatics i ka CNIL. I kulike ai me ke Kānāwai Puʻuhonua ʻIkepili o Ianuali 6, 1978, he kuleana kou e komo a hoʻoponopono i nā ʻikepili e pili ana iā ʻoe.