3) Iisampulu zeencasa ezi-7:

4) Lisebenza ixesha elingakanani ivawutsha yam?

Ixesha lokuzama iziqholo nganye nganye, ukuzenza mbuna, kunye nokwamkela enye ... Le khowudi isebenza iinyanga ezimbini.

5) Ndizisebenzisa njani iivawutsha zam "zeSampulu ezisixhenxe zeziqholo" kwiodolo yam yesiqholo?

Ilula kakhulu!

Yilungele ikhowudi yakho yevawutsha. Oku kunokufumaneka kwi-imeyile ebithunyelwe kuwe kulandela iodolo yakho. Yenza ivenkile yakho kwi-www.anuja-aromatics.com. Ngexesha lesishwankathelo sebhasikithi, faka ikhowudi yakho yevawutsha kwindawo echaziweyo. Isixa sesaphulelo emva koko sitsaliwe ngokuzenzekelayo kwitotali yakho!

Nceda uqaphele, le khowudi yevawutsha iya kusebenza kuphela iinyanga ezi-2, inokusetyenziswa kube kanye kuphela xa kuthengwa i-50 ml eau de parfum kunye neArmather-jewelry (ngaphandle kwebhokisi yokufumanisa, ifomathi ye-10 ml kunye nazo zonke iisampulu).

6) Ndingayisebenzisa ukuthenga iSampulu yesibini yesiqhumiso esi-7?

Hayi, isithembiso sisebenza kuphela ekuthengeni i-eau de parfum ye-50 ml kunye ne-Aroma-Bijoux.

7) Iakhawunti Anuja Aromatics :

8) Uyenza njani iakhawunti yam Anuja Aromatics ?

Ngokucofa "kwiakhawunti yam" (ngasekunene) okanye ngokuqinisekisa ibhasikithi yakho, gcwalisa ifom yokuchonga ecetywayo kuwe. Khumbula idilesi ye-imeyile oyifakileyo kwaye ngakumbi ipaswedi yakho! Zizinto zobuqu kuwe kwaye ngabo bodwa abakunika ukufikelela kwiakhawunti yakho.

9) Ndiyiguqula njani okanye ndiyicime iakhawunti yam yeAnjaja-Aromatics?

Ngalo naliphi na ixesha, unokuhlela ulwazi lwakho ngokunqakraza "ukungena" okanye "Iakhawunti yam". Ukucima iakhawunti yakho ye-www.anuja-aromatics.com, nceda unxibelelane neNkonzo yaBathengi kule contact@anuja-aromatics.com.

10) ndilibele iphasiwedi?

Kwi "Akhawunti Yam" (ngasekunene kwiphepha lakho lasekhaya) cofa ku "login", faka idilesi ye-imeyile emva koko ucofe ku "Uyilibele iphasiwedi?". I-imeyile iya kuthunyelwa kuwe ngokukhawuleza ngephasiwedi entsha.

11) Kutheni usenza iakhawunti yam?

Ukwenza iakhawunti yakho www.anuja-aromatics.com kuyakuvumela ukuba:

- Landela ukuhanjiswa kweeodolo zakho,

-Nxibelelana nembali yokuthenga kwakho,

-bhatalela izinto ozithengileyo kunye nokulawula ukuhanjiswa ngokukhawuleza,

-lawula iinkcukacha zakho,

- izilumkiso zakho,

12) Ndingayilandela njani iodolo yam? 

Ukuba uya-odole: iisampulu ze-7 zeziqholo, iisampulu ze-2ml, 10ml okanye 3ml, kuya kufuneka uyazi ukuba iya kuthunyelwa ngeposi, kwimvulophu, ukuba ihanjiswe ngqo kwibhokisi yakho yeposi. Ukubeka iliso kwimvulophu akunakwenzeka.

Nanga amaxesha okuhanjiswa kweesampulu zeziqholo ezisi-7:

Ukuhanjiswa eFrance, kuya kufuneka uyifumane ngaphakathi kweentsuku ezi-3 ukuya kwezi-5 zokusebenza.

Ukuhanjiswa eYurophu, phakathi kweentsuku ezi-5 ukuya kwezi-14 zokusebenza.

Ukusiwa kwihlabathi liphela, phakathi kweentsuku ezi-5 ukuya kwezi-21 zokusebenza.

Ukuba, nangona kunjalo, awuzifumani iisampulu zakho ze-7 kule mihla ibekiweyo, nceda unxibelelane nenkonzo yethu yabathengi ku: contact@anuja-aromatics.com

13) Ndiyilandela njani iodolo yam yemveliso?

Ufumene i-imeyile ekwazisa ngokuthunyelwa kunye nenombolo yokulandela umkhondo kwiphakheji yakho, kunye nekhonkco ekuvumela ukuba ulandele ipakeji yakho.

Ukuba yiChronopost, lungisa inombolo yepasile yakho kwaye ulandele eli khonkco:

http://www.chronopost.fr/transport-express/livraison-colis/cache/bypass/pid/701

Ukuba yi-colissimo, lungisa inombolo yepasile yakho kwaye ulandele eli khonkco:

http://www.colissimo.fr/particuliers/home.jsp

14) Ndiyazi njani ukuba iodolo yam ithathelwe ingqalelo?

Nje ukuba intlawulo iqinisekiswe, inombolo ye-odolo yakho iyavela kwiscreen kunye nesishwankathelo soko.

Emva koko ufumana ii-imeyile ezimbini:

-Ukuqala ukwazisa ngokwamkelwa kwentlawulo yakho ngenombolo yentengiselwano yebhanki oza kuyigcina.

-Isibini siqinisekisa iodolo yakho kwaye sibandakanya lonke ulwazi oluqinisekisileyo xa usenza iodolo kwi-Intanethi.

15) Ngaba ndingarhoxisa iodolo yam?

I-odolo yakho inokurhoxiswa ukuba nje ikwimo "yokulungiselela" kulandelelo lwakho lweodolo. Ungayirhoxisa ngokunxibelelana nenkonzo yabathengi nge-imeyile: contact@anuja-aromatics.com

16) Ngaba ndingayihlela i-invoice ehambelana nomyalelo wam?

Kwimbali yakho yoku-odola, uya kuba nakho ukujonga kunye nokuhlela i-invoyisi.

Ndingayiguqula iodolo yam emva kokuba iqinisekisiwe?

Nje ukuba iodolo yakho iqinisekiswe, ilungiswa liqela lethu lezothutho kwaye ithunyelwe. I-oda yakho ayisenakutshintshwa.

17) Ndingayalela ngomnxeba?

Okwangoku, asiboneleli ngale nkonzo.

18) Ngaba intlawulo yam ekwi-intanethi ikhuselekile?

Ewe, intlawulo yakho ngekhadi lekhredithi (i-CB, i-Eurocard / i-Mastercard kunye neVisa) ikhuselekile ngokupheleleyo. Sisebenzisa itekhnoloji yokusebenza okuphezulu ngeserver ekhuselekileyo (SSL). Ngayiphi na imeko, inombolo yekhadi lakho letyala aligqithi kwiwebhusayithi yethu, kuba ngexa lokuthenga, uyifaka ngqo kwi-interface yeqabane lethu lebhanki. Akukho nani lekhadi ligcinwa kwiifayile zethu.

Nceda ukhumbule, nangona kunjalo, ukuba ukuhanjiswa kwedatha kwi-Intanethi akunakuze kukhuseleke nge-100% kwaye nokuba loluphi na ulwazi olwenziweyo kwi-intanethi lunokuqokelelwa kwaye lusetyenziswe ngabantu ngaphandle kwabo bekucwangciselwe bona.

19) Ngaba ndingayihlawula i-odolo yam kwi-intanethi ngetsheki?

Ewe, nceda unxibelelane nenkonzo yethu yabathengi nge-imeyile: contact@anuja-aromatics.com. Ukuhanjiswa komyalelo kuya kwenzeka kuphela emva kokufumana itsheki.

20) Zeziphi iindlela zokuhlawula ezamkelweyo?

Intlawulo yokuthenga kwakho ingenziwa ngePaypal okanye iStripe, ikhadi lekhredithi okanye ikhadi lebhanki: MasterCard®, Visa®, American Express®. Kuya kufuneka ubonise ikhadi lakho letyala okanye inombolo yekhadi lebhanki kunye nomhla wokuphelelwa kwayo kwiphepha elinikezelwe le njongo.

Akukho odolo nge-imeyile okanye ngomnxeba inokusebenza.

21) Ngaba ndingayihambisa kwidilesi endikhethileyo?

Ewe unokukhetha kwidilesi yokuhambisa. Iakhawunti yakho yomthengi ikuvumela ukuba ugcine ezinye ukulungiselela iiodolo zakho ezilandelayo. Kuya kufuneka ujonge ukukhankanywa "bonisa enye idilesi yokuhambisa" xa ufaka iodolo yakho okanye uqhagamshela kwiakhawunti yakho kwaye ucofe ku "tshintsha idilesi yamatyala okanye yokuhambisa".

Ngezizathu zokhuseleko, Anuja Aromatics ngekhe isebenze nawuphi na umyalelo we-PO Box okanye wedilesi yeCedex.

22) Yeyiphi indawo yokuhambisa indawo ye-eaja-aromatics.com?

Ngelishwa, okwangoku asikwazi ukuhambisa kula mazwe alandelayo:

I-Afghanistan, iAnguilla, iAntigua neBarbuda, iNetherlands Antilles, iArgentina, iAustralia, iBahamas, iBangladeshi, iBarbados, iBelize, iBermuda, iBouthan, iBolivia, iBrazil, iBrunei Darussalam, iCaicos kunye neTurks, eCambodia, eCayman, eChile, China, Colombia, Cook, Cook, Korea, Costa Rica, Cuba, Dominica, El Salvador, Ecuador, Falkland, Fiji, South Georgia, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Kazakhstan, Kyrgyzstan, Kiribati, Laos, Macao, Malaysia, Maldives, Mali, Mexico, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, Nepal, Nevis, Nicaragua, New Guinea, Papua, New Zealand, Uzbekistan, Pakistan, Panama, Paraguay, Peru, Philippines. , Pitcairn, Principe, Dominican Republic, Czech Republic, Russia, Saint Kitts, Saint Vincent (kunye neGrenadines), Saint Lucia, Solomon (Islands), Samoa, Post Sectors, Singapore, Somali, Sri Lanka, Suriname, Tajikistan, Taiwan, Thailand. , East Timor, Tobago, Tonga, Trinidadkunye neTobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Venezuela, Virgins (Islands), Vietnam, Zimbabwe.

23) Zithini iindleko zokuhambisa kunye namaxesha?

Emva kokukhetha imveliso oza kuyithenga kwindawo yethu, yiya kwibhasikithi yakho, unokuqikelela iindleko kunye namaxesha okuhambisa ngokuxhomekeke kwilizwe lokuhambisa. Ngokufanelekileyo, ukuhanjiswa kusimahla eFrance ukusuka kuma-49 € okuthenga.

Nceda uqaphele: nangona kunjalo, kuya kufuneka uyazi ukuba: Iisampulu 7 iziqholo, iisampulu 2ml, 10ml okanye Ifomathi ye-3ml, zithunyelwa ngemvulophu yeposi. Iya kuthathwa njengekhuriya ke ngoko.

Akunakwenzeka ukuba ulandele ukuhanjiswa kwayo.

Nanga amaxesha okuhanjiswa okuqikelelwayo: Iisampulu 7 iziqholo, iisampulu 2ml, 10ml okanye Ifomathi ye-3ml,  :

Ukuhanjiswa eFrance, kuya kufuneka uyifumane ngaphakathi kweentsuku ezi-3 ukuya kwezi-5 zokusebenza.

Ukuhanjiswa eYurophu, phakathi kweentsuku ezi-5 ukuya kwezi-14 zokusebenza.

Ukusiwa kwihlabathi liphela, phakathi kweentsuku ezi-5 ukuya kwezi-21 zokusebenza.

Ukuba, nangona kunjalo, awuyifumani isampulu yakho ngaphakathi kwale mihla ibekiweyo, nceda unxibelelane nenkonzo yabathengi kuthi: contact@anuja-aromatics.com

24) Ndingabuyela njani okanye nditshintshise ngento e-odolwe kwindawo yakho anuja-aromatics.com?

Unokhetho lokubuya okanye lokutshintshisa nayiphi na imveliso eyalelwe kule ndawo www.anuja-aromatics.com zingaphelanga iintsuku ezili-15 zomhla wokuhanjiswa, phantsi kwezi meko zilandelayo:

Iimveliso mazibuyiselwe kwidilesi eboniswe apha ngezantsi zikwimo yazo yoqobo, zitywinwe, zikhatshwa yincwadi yoqobo yokusiwa kwayo kunye nefom yokubuyisa ezaliswe ngokufanelekileyo.

ANUJA AROMATICS

I-10 Heuruelles eluhlaza

ISIQINISEKISO SE-95000

Akukho mveliso ivuliweyo inokubuyiselwa okanye itshintshwe.

Nceda uqaphele ukuba ukubuya kwemveliso luxanduva lomthengi.

Asiboneleli ngokubakho kokubuya okanye ukutshintshiselana ngemveliso ethengiweyo kwindawo ethi www.anuja-aromatics.com kwiindawo zethu zentengiso.

25) UKUGCINWA KWEMFIHLO / UKHUSELEKO

26) Uthini umgaqo-nkqubo wakho wabucala?

Ungakhangela kule ndawo www.anuja-aromatics.com ngaphandle kokubonelela ngolwazi ngawe. Nangona kunjalo, xa uvula iakhawunti kwindawo ethi www.anuja-aromatics.com, siqokelela idatha eyimfuneko yokwenza i-invoyisi kunye nokuhanjiswa kwe-odolo yakho: igama lakho, idilesi, idilesi ye-imeyile, njl.

Indawo ethi www.anuja-aromatics.com ithembisa ukuveza iinkcukacha zakho kubantu besithathu ababandakanyekayo kwinkqubela phambili yenkqubo yoku-odola: ukusekwa kweebhanki, ukuhanjiswa kwenkonzo, njl.

Ukongeza, indawo ethi www.anuja-aromatics.com inokucelwa ukuba idlulise olu lwazi xa kufanelekile ukuba kuchongwe, kubanjwe okanye kutshutshiswe nawuphi na umntu onokubangela umonakalo okanye ukwenzakala, ngabom okanye hayi, kumalungelo okanye kwipropathi www.anuja-aromatics.com, kwabanye abasebenzisi bendawo www.anuja-aromatics.com okanye nakowuphi na umntu onokohlwaywa ngemisebenzi enjalo. Unxibelelwano lwedatha yobuqu inokwenzeka ngokukodwa xa i-www.anuja-aromatics.com ifunwa ngokusemthethweni ukwenza njalo, kulandela ukufayilwa kwesikhalazo umzekelo.

27) ziya kusetyenziswa njani iinkcukacha zam?

Ukucwangcisa iodolo yakho kunye nokufikelela kwiinkonzo ezifumanekayo kwisiza www.anuja-aromatics.com.

28) ziya kusetyenziswa njani iinkcukacha zam?

Ukulungiswa kweodolo yakho kunye nokufikelela kwiinkonzo ezifumanekayo kwiziko lewebhu www.anuja-aromatics.com lisikhokelela ekuqokeleleni nasekurekhodeni idatha malunga nawe: igama, igama lokuqala, idilesi, umhla wokuzalwa, njl. Olu lwazi lubalulekile kuthi Ukubonelela ngenkonzo esemgangathweni. Olu lwazi lujolise ekusebenziseni kwethu ngaphakathi.

Iifayile ezilawulwa ngu www.anuja-aromatics.com zibhengezwe kwi-CNIL. Ngokuhambelana noMthetho woKhuseleko lweDatha kaJanuwari 6, 1978, unelungelo lokufikelela kunye nokulungisa idatha malunga nawe. Sikhokele ekuqokeleleni nasekurekhodeni idatha malunga nawe: igama, igama lokuqala, idilesi, umhla wokuzalwa… Olu lwazi lubalulekile kuthi ukuze sikunikeze inkonzo esemgangathweni. Olu lwazi lujolise ekusebenziseni kwethu ngaphakathi.

Iifayile ezilawulwa yi-Anuja-aromatics zibhengezwe kwi-CNIL. Ngokuhambelana noMthetho woKhuseleko lweDatha kaJanuwari 6, 1978, unelungelo lokufikelela kunye nokulungisa idatha malunga nawe.